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Deliver win-win negotiations at scale

Nibble lets you offer one-to-one ecommerce negotiations to every customer for an unforgettable experience.

Play the Demo
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Capture otherwise lost sales with smart discounting 

Full price sales are uninterrupted, while Nibble gives undecided customers the nudge they need to commit to purchase, triggered on exit intent, dwell time, page revisit and more.

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Full control and simple to set up

Easily control negotiations by setting Discount Thresholds and optimizing Nibble’s behaviour for either improved conversion or better margins. Nibble handles the rest.   

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Show Nibble only where
you need it most

Make Nibble available universally, only on certain products or categories, by user behaviour or cohort, or even by inbound channel. 

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Tailored based on your customer acquisition costs

Give every visitor the chance to find the deal that works for them. 

Tailor your negotiation stance – aggressive or generous – for every visitor based on their channel, number of visits, purchase history and more, and give them a negotiation designed specifically for them.

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Nibble does better than:

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Nibble does better than:

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    Overused voucher codes

    that encourage page abandonment, are hard to track and expire without warning. 

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    Inefficient blanket sales

    that are overused, a race to the bottom, and risk damaging your brand. 

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    Annoying email pop-ups

    that interrupt the journey and are quickly unsubscribed from. 

All of these result in margin over-sacrifice, and none of them improve the user experience or inspire loyalty. 

Nibble removes the guesswork from discounting, and finds the best deal to make your customer smile – while protecting your margins. 

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How does Nibble negotiate with
customers?

A unique negotiation algorithm designed specifically for Nibble

Our very own secret sauce, Nibble has a huge variety of techniques, tactics, and approaches under the hood when deciding what is the best offer during a negotiation.

Language understanding designed specifically around negotiation and online shopping

Nibble isn't your average chatbot. It's continually trained to understand the language of negotiation. There are a lot of ways to make an offer – and Nibble understands them all, and doesn't stop learning.

Underpinned with behavioural science and psychology 

Negotiations are complex, it's not just a case of who can say the lowest number. Nibble understands reasons, lowball techniques, anchoring, and many more negotiation techniques that make a chat with Nibble so much more than a string of numbers. 

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Unique Negotiation
algorithm

A unique negotiation algorithm designed specifically for Nibble

Our very own secret sauce, Nibble has a huge variety of techniques, tactics, and approaches under the hood when deciding what is the best offer during a negotiation.

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Optimised
NLU

Language understanding designed specifically around negotiation and online shopping

Nibble isn't your average chatbot. It's continually trained to understand the language of negotiation. There are a lot of ways to make an offer – and Nibble understands them all, and doesn't stop learning.

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Built on
behavioural science

Underpinned with behavioural science and psychology 

Negotiations are complex, it's not just a case of who can say the lowest number. Nibble understands reasons, lowball techniques, anchoring, and many more negotiation techniques that make a chat with Nibble so much more than a string of numbers. 

Nibble allows your customers to make you offers at scale

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    Improve Conversion

    Give your undecided customers a nudge to convert while they’re still on the page.

    Find Out More
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    Boost Engagement

    Avoid the race to the bottom and promote brand values through a memorable chat.

    Find Out More
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    Clear Stock

    Bring excitement back to your sales with personal deals that convert at better margins

    Find Out More

Integrations

Nibble is a fun, friendly chatbot – of course it plays well with others 

Nibble every month

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    50,000+

    negotiations around the world

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    600 hours+

    spent negotiating with Nibble – time saved for live agents

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    $100,000+

    worth of products getting unique, personalised deals

Memorable transactions that make everyone smile

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Memorable transactions that make everyone smile

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    You win

    More sales, clear stock, better margins
    and brand differentiation. 

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    Your customer wins

    Make them feel heard, indulged
    and entertained. 

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Nibble achieved +50% Conversion for Lucky Voice

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“Fantastic app, has improved our conversion, and it has created some really great engagement. Would definitely recommend.”

Milo Corke - Head of Ecommerce

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Lucky Voice

CONVERSION
50%
REQUESTS FOR BUNDLES
20%

Let's take back control of
discounting together

The guide to Make an Offer buttons on the world's biggest marketplaces
Read More - 4 mins
How to Negotiate on Vinted
Read More - 4 mins
Nibble launches Negotiate on Quantity
Read More - 1 mins

How do you want to get started?