
Deliver win-win negotiations at scale
Nibble lets you offer one-to-one ecommerce negotiations to every customer for an unforgettable experience.
Play the demo
Capture otherwise lost sales with smart discounting
Full price sales are uninterrupted, while Nibble gives undecided customers the nudge they need to commit to purchase, triggered on exit intent, dwell time, page revisit and more.


Full control and simple to set up
Easily control negotiations by setting Discount Thresholds and optimizing Nibble’s behaviour for either improved conversion or better margins. Nibble handles the rest.

Show Nibble only where
you need it most
Make Nibble available universally, only on certain products or categories, by user behaviour or cohort, or even by inbound channel.

Tailored based on your customer acquisition costs
Give every visitor the chance to find the deal that works for them.
Tailor your negotiation stance – aggressive or generous – for every visitor based on their channel, number of visits, purchase history and more, and give them a negotiation designed specifically for them.

Nibble does better than:


Nibble does better than:
-
Overused voucher codes
that encourage page abandonment, are hard to track and expire without warning.
-
Inefficient blanket sales
that are overused, a race to the bottom, and risk damaging your brand.
-
Annoying email pop-ups
that interrupt the journey and are quickly unsubscribed from.
All of these result in margin over-sacrifice, and none of them improve the user experience or inspire loyalty.
Nibble removes the guesswork from discounting, and finds the best deal to make your customer smile – while protecting your margins.

How does Nibble negotiate with
customers?
A unique negotiation algorithm designed specifically for Nibble
Our very own secret sauce, Nibble has a huge variety of techniques, tactics, and approaches under the hood when deciding what is the best offer during a negotiation.
Language understanding designed specifically around negotiation and online shopping
Nibble isn't your average chatbot. It's continually trained to understand the language of negotiation. There are a lot of ways to make an offer – and Nibble understands them all, and doesn't stop learning.
Underpinned with behavioural science and psychology
Negotiations are complex, it's not just a case of who can say the lowest number. Nibble understands reasons, lowball techniques, anchoring, and many more negotiation techniques that make a chat with Nibble so much more than a string of numbers.
Unique Negotiation
algorithm
A unique negotiation algorithm designed specifically for Nibble
Our very own secret sauce, Nibble has a huge variety of techniques, tactics, and approaches under the hood when deciding what is the best offer during a negotiation.
Optimised
NLU
Language understanding designed specifically around negotiation and online shopping
Nibble isn't your average chatbot. It's continually trained to understand the language of negotiation. There are a lot of ways to make an offer – and Nibble understands them all, and doesn't stop learning.
Built on
behavioural science
Underpinned with behavioural science and psychology
Negotiations are complex, it's not just a case of who can say the lowest number. Nibble understands reasons, lowball techniques, anchoring, and many more negotiation techniques that make a chat with Nibble so much more than a string of numbers.
Nibble allows your customers to make you offers at scale
-
Improve Conversion
Give your undecided customers a nudge to convert while they’re still on the page.
Find Out More -
Boost Engagement
Avoid the race to the bottom and promote brand values through a memorable chat.
Find Out More -
Clear Stock
Bring excitement back to your sales with personal deals that convert at better margins
Find Out More
Integrations
Nibble is a fun, friendly chatbot – of course it plays well with others
Nibble every month
-
25,000+
negotiations around the world -
500 hours+
spent negotiating with Nibble, meaning time saved for live agents -
$5,000,000+
worth of products getting unique, personalised deals
Memorable transactions that make everyone smile


Memorable transactions that make everyone smile
-
You win
More sales, clear stock, better margins
and brand differentiation. -
Your customer wins
Make them feel heard, indulged
and entertained.

Nibble achieved +50% Conversion for Lucky Voice

“Fantastic app, has improved our conversion, and it has created some really great engagement. Would definitely recommend.”
Milo Corke - Head of Ecommerce
