Deliver win-win negotiations at scale

Nibble lets you offer one-to-one ecommerce negotiations to every customer for an unforgettable experience.

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Capture otherwise lost sales with smart discounting

Full price sales are uninterrupted, while Nibble gives undecided customers the nudge they need to commit to purchase, triggered on exit intent, dwell time, page revisit and more.

Increase conversion

Full control and simple to set up

Easily control negotiations by setting Discount Thresholds and optimizing Nibble’s behaviour for either improved conversion or better margins. Nibble handles the rest.

Protect margin

Tailored based on your customer acquisition costs

Give every visitor the chance to find the deal that works for them.

Tailor your negotiation stance – aggressive or generous – for every visitor based on their channel, number of visits, purchase history and more, and give them a negotiation designed specifically for them.

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Nibble does better than:

Overused voucher codes

that encourage page abandonment, are hard to track and expire without warning.
Inefficient blanket sales

that are overused, a race to the bottom, and risk damaging your brand.
Annoying email pop-ups

that interrupt the journey and are quickly unsubscribed from.

All of these result in margin over-sacrifice, and none of them improve the user experience or inspire loyalty.

Nibble removes the guesswork from discounting, and finds the best deal to make your customer smile – while protecting your margins.

Protect margin

How does Nibble negotiate with
customers?

A unique negotiation algorithm designed specifically for Nibble

Our very own secret sauce, Nibble has a huge variety of techniques, tactics, and approaches under the hood when deciding what is the best offer during a negotiation.

Language understanding designed specifically around negotiation and online shopping

Nibble isn't your average chatbot. It's continually trained to understand the language of negotiation. There are a lot of ways to make an offer – and Nibble understands them all, and doesn't stop learning.

Underpinned with behavioural science and psychology

Negotiations are complex, it's not just a case of who can say the lowest number. Nibble understands reasons, lowball techniques, anchoring, and many more negotiation techniques that make a chat with Nibble so much more than a string of numbers.

Unique Negotiation
algorithm

A unique negotiation algorithm designed specifically for Nibble

Our very own secret sauce, Nibble has a huge variety of techniques, tactics, and approaches under the hood when deciding what is the best offer during a negotiation.

Optimised
NLU

Language understanding designed specifically around negotiation and online shopping

Built on
behavioural science

Underpinned with behavioural science and psychology

Nibble allows your customers to make you offers at scale

Improve Conversion

Give your undecided customers a nudge to convert while they’re still on the page.
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Boost Engagement

Avoid the race to the bottom and promote brand values through a memorable chat.
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Clear Stock

Bring excitement back to your sales with personal deals that convert at better margins
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