Designed to fit in your workflow

How it works

How Nibble negotiates, how your data and limits are protected, and what autonomous negotiation has actually delivered

The negotiation engineSecurity & GovernanceThe evidence

How the negotiation engine works

Bespoke Pricing Functions

Custom algorithms factor in existing terms, negotiation length and other variables

Best-in-class Negotiation Techniques

Academic tactics that recognise and adapt to supplier behavior

Human-centric Approach

Human-like interaction, informed by millions of negotiation learnings

Under the hood

Negotiation Blueprints

Pricing and terms logic templates, held and run outside the LLM

Agentic Negotiation

The agent selects the right module for each request

Behavioural Science Integration

Uses your company context to justify offers, backed by research showing reasoned offers are accepted more often

Hybrid by design

Generative AI for natural conversation, combined with deterministic algorithms holding the actual negotiation state and limits, so the agent is flexible in how it talks but 100% bound by the limits you set

Team credentials

Advised by Niro Sivanathan, award-winning professor of negotiation for over 20 years (Kellogg, Cornell, London Business School)

Designed to fit in your workflow

Nibble integrates wherever your team already works — including your own chatbot. Agent-to-agent communication via MCP (Model Context Protocol) means Nibble can talk directly to other AI agents and systems.
  • Coupa
  • SAP Ariba
  • Zip
  • Sievo
  • Microsoft Teams
  • MCP
  • REST API
  • CSV / Excel / PDF import

Security, data and governance

Full technical documentation is available on request.

Certification & data handling

  • ISO/IEC 27001 certified, independently penetration tested, no issues found
  • Your data is used only to deliver your service: never to train models for other customers

Commercial guardrails

  • Pricing logic sits outside the LLM: commercial pricing functions are not exposed to the model

Availability & continuity

  • 99.5% uptime, with enterprise SLAs available
  • Disaster recovery and business continuity plans in place

Sign-on & access

  • Single sign-on supported (OpenID, SAML)

How we report to you

  • Every negotiation produces a full, downloadable chat transcript and activity log
  • We track negotiated savings and term improvement against baseline as standard
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The evidence behind the numbers

A payment terms campaign

Context

Brought c.300 suppliers across seven spend categories onto a minimum 60-day payment terms standard. Run as a fully managed service across nine waves over five months.

Results

$50m of annual spend addressed. Payment terms improved by over 30 days. Average 7 days to agreement, with most agreements resolved automatically and a person stepping in only where it was genuinely useful.

What’s next for them

Now scoping international campaigns and additional agent builds, including a contracting agent to bring existing suppliers onto standard terms of business.

Driving cost savings on direct spend

Context

Needed to bring a supplier base spread across four local hubs onto more attractive commercial terms, using different levers for direct and indirect suppliers. Deployed within four weeks of mandate.

Results

Price reductions of 7–9% from direct suppliers and rebates of 8–9% from indirect suppliers; also improved payment terms. Fastest agreement closed 24 minutes after launch. The platform easily flags any negotiation worth human follow-up — for example, one supplier offered a valuable 3-year price fix instead of a discount, which a category manager reviewed and accepted.

Key learnings

Initial supplier resistance was resolved through localisation, a personalised opening rationale, and a lower, more realistic opening anchor — which improved, rather than cost, the final agreed terms.

Tail spend rebate campaign

Context

Ahead of a major corporate event, the client needed a consistent, evidenced discount position across a dispersed seven-country indirect supplier base, with limited data on which commercial approach would convert best.

Results

Ran a live three-cohort test across c.100 suppliers initially to compare discount levels and negotiation anchors: average discount of 9.5%, median 6 days to agreement, fastest close 30 minutes. The best-performing cohort more than doubled the agreement rate of the control group and delivered the largest absolute savings, allowing a scaled-up campaign of 3,000 suppliers to run on the tested negotiation strategy.

What’s next for them

Preparing a larger follow-on wave, plus a second agent to secure rebates so negotiated deals become realised savings.

Check the questions procurement, security and finance
teams ask us most

Read the FAQ

Ready to see what negotiation agents can deliver
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