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The negotiation chatbot taking shoppers from browse to buy

Retailers use smart AI to improve conversion. Customers enjoy the experience and get a great deal.
It’s a win-win!

  • Engage

  • Learn

  • Convert

Every conversation is an opportunity

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Improved Conversion

25% of conversations reach a deal, often with a better margin

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Real Customer Engagement

1-2 minutes undivided attention, and it makes users smile

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Take Control of your Discounting

Avoid blanket discounting and voucher codes: hello personal deals and pricing insights!

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Where is the Magic?

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  • Simple Implementation

    Easy to connect, simple to run and no interference with customer journey or check-out process

  • Razor-Targeted Approach

    Use Nibble only on products or customers where a little nudge will help them convert. Avoid brand damaging mark-downs or cannibalizing full price sales

  • Purposeful Conversation

    Invite customers to have a real conversation about what they really want, unlocking bundle and upsell opportunities

  • AI Pricing Algorithm

    Optimise profitability by balancing conversion versus price, using Nibble's machine learning

Want to learn more about the tech?

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Try it now

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Quick demo

Hi-Fi Bluetooth Speaker

Apple AirPlay 2, Chromecast, Spotify Connect, Hi-res up to 24-bit/384kHz, Remote Control

£400

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Case Studies

Discover how Nibble increases conversion and engagement while achieving better margins

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Orient Knives

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Conversion
12.4%
Added to Basket
30%
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Lucky Voice

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Conversion
+50%
Requests for Bundles
20%
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Watch Rapport

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Value Purchased
Per month
£1m+
Email Address
Collection Rate
41.8%

Live Stats

Nibbles
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Add to basket
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Purchases
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Avg conversion rate
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Avg negotiation time
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Rude customers
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Using Nibble

There are multiple ways: select one of the scenarios below to learn more

Leverage the power of Exit Intent and Rules based on specific User Behaviours

Intercept your customers before they leave the product page and propose a conversation about price and or bundles to win them back at the right moment.

Reward your loyal customers

Give a unique shopping experience for each of your loyal customers by creating customer cohorts and get Nibble to appear only for them when logged in, or via magic links.

Clear stock without brand-damaging markdowns

Take back control of your discounts and avoid brand damaging blanket discounting. Let Nibble appear, by product, category or even customer cohorts - no need to over discount on Black Friday or at end of season.

Increase AOV through perfect Bundling

Learn what bundles your customers really want through the chat and offer it to them at the point they want it.

Win-back customers and mitigate cart abandonment

Use magic links via email or push notifications to provide quick access to bespoke negotiations: improve cart abandonment and win-back lapsed customers with a personalised deal.

Encourage email subscription

Encourage email subscription directly in-chat; it’s a new, seamless way to increase your email database.

Improve Conversion through Nibble’s Exit Intent

Leverage the power of Exit Intent and Rules based on specific User Behaviours

Intercept your customers before they leave the product page, and propose a conversation about price and/or bundles to win them back at the right moment.

Customer Loyalty & Subscription Campaigns

Reward your loyal customers

Give a unique shopping experience for each of your loyal customers by creating customer cohorts and get Nibble to appear only for them when logged in, or via magic links.

Clear stock without brand-damaging markdowns

Clear stock without brand-damaging markdowns

Take back control of your discounts and avoid brand damaging blanket discounting. Let Nibble appear, by product, category or even customer cohorts - no need to over discount on Black Friday or at end of season.

Increase AOV through perfect Bundling

Increase AOV through perfect Bundling

Learn what bundles your customers really want through the chat and offer it to them at the point they want it.

Win-back customers and mitigate cart abandonment

Win-back customers and mitigate cart abandonment

Use magic links via email or push notifications to provide quick access to bespoke negotiations: improve cart abandonment and win-back lapsed customers with a personalised deal.

Encourage email subscription

Encourage email subscription

Encourage email subscription directly in-chat; it’s a new, seamless way to increase your email database.

Awards & Accolades

Awards
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Five Stars

App is easy to use and support is superb. It is a great time saver vs make offer apps that require manual response. I encourage everyone to try it and see if it is a good fit for their website.

My Gift Stop
Five Stars

A really fun little app and a great way to increase conversion and user engagement. The team are lovely at Nibble and super helpful, installation was seamless and we didn't have any problems once it was up and running. You're also able to personalise the chatbot so can add your brand's TOV into the mix. Highly recommend!

Black+Blum
Five Stars

Nibble is a really engaging way for us to offer our customers a discount promotion. The team were fantastic and helped us to make sure that the app was configured to our needs, and the Ux is very simple and intuitive to use, both from the installation and customer points of view. Highly recommend for an engaging and effective take on a discount campaign!

Wype
Five Stars

Great way to engage and convert customers! The support we've received has been fantastic, and has really allowed us to inject our own personality into the chats & negiotiations - almost feels like we've added another member to our sales team!

CRU Kafe
Five Stars

Jamie and his team have provided us excellent customer service. Great app! We look forward to working with them long-term.

Watch Rapport
Five Stars

Fantastic app, has improved our conversion, and having read through conversations our users have had with the Nibble app, it has created some really great engagement. Would definitely recommend.

Lucky Voice Karaoke Shop
Five Stars

Great app increases sales, allows us to control margin, and it’s fun for our users…very happy so far!

PreSols
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Get in touch

News & Press

Blog

How to turn Black Friday into a manageable year-round strategy

Black Friday is over, and hopefully you’re now looking at less stock and more profits. If your...

Read More

Blog

How to Run Effective Promotions in Ecommerce

Black Friday is only days away, and most of the deals out there are… Well, a little lacking. I’m...

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Blog

How To Negotiate Successfully

So many of us start to feel anxious just thinking of negotiations. They can be awkward,...

Read More